Privacy Policy
KCB Consultancy Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website www.kcbconsultancy.com or engaging with our services, you agree to the terms of this policy.
1. Who We Are
KCB Consultancy Ltd is a UK-based insurance consultancy registered in England & Wales (Company Number: 07815673).
For any privacy-related queries, you can contact us at:
Email: admin@kcbconsultancy.com
2. What Data We Collect
We may collect and process the following personal data:
• Company name
• Individual contact name
• Phone number
• Email address
• Insurance documentation (which may include company financial information)
We do not collect sensitive personal data (such as health information or special category data).
3. How We Collect Data
We collect personal data through:
• Contact forms on our website
• Direct email communications
• Phone calls
4. How We Use Your Data
Your personal data is processed for the following purposes:
• To provide our non-advised insurance consultancy services. We provide factual information and support to help you make an informed decision but do not offer advice or personal recommendations regarding insurance products.
• To assist in gathering information and negotiating insurance pricing on your behalf.
• To refer you to FCA-authorised brokers from our panel, only with your explicit consent, should you require specialist advice or a recommendation.
• To comply with legal and regulatory obligations.
Please note, we do not assess the suitability of insurance products for your individual circumstances. All decisions regarding the selection of insurance products are solely your responsibility.
At present, we do not engage in marketing communications. Should this change, any marketing activity will only proceed with your prior consent.
5. Legal Basis for Processing
We process personal data under the following lawful bases:
• Performance of a contract – to deliver consultancy services.
• Consent – when referring you to authorised brokers.
• Legal obligation – to comply with applicable laws and regulations.
• Legitimate interests – to operate and manage our business effectively.
6. Data Sharing
We may share your personal data with:
• FCA-authorised insurance brokers who have an agreement with KCB Consultancy Ltd, and only with your explicit consent.
• Service providers who support the operation of our website and IT systems (e.g., web hosting).
• Regulatory bodies or authorities where required by law (e.g., FCA, ICO).
We will never sell or share your data for unrelated purposes.
7. International Data Transfers
We do not transfer or store your personal data outside the UK.
8. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy and to comply with applicable legal, regulatory, or accounting requirements. Typically, this aligns with statutory retention periods (for example, six years for financial records).
9. Data Security
We have implemented appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction.
10. Your Rights
Under UK data protection law, you have rights including:
• The right to access your personal data
• The right to correct inaccurate data
• The right to request erasure (“right to be forgotten”)
• The right to restrict or object to processing
• The right to data portability
• The right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
To exercise any of these rights, please contact us at [Insert preferred email].
11. Cookies
Our website may use cookies to improve functionality, enhance user experience, and analyse website traffic. Cookies are small text files stored on your device.
By continuing to use our website, you consent to the use of cookies. You can control or disable cookies through your browser settings.
For more information about the specific cookies we use, please contact us at [Insert preferred email
12. Policy Updates
We may update this Privacy Policy periodically to reflect changes in legislation or our business practices. The latest version will always be available on our website.
Contact Us:
For any questions or concerns about this Privacy Policy, please contact:
Email: admin@kcbconsultancy.com
Disclaimer
KCB Consultancy Ltd operates as a non-advised insurance consultancy service under the regulations of the Financial Conduct Authority (FCA). We do not provide advice or personal recommendations regarding the suitability of any insurance products. Our role is to offer factual information, product details, and support to help you make an informed decision. Should you require tailored advice, we can refer you, with your explicit consent, to FCA-authorised brokers from our panel who are able to provide specialist advice.